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Luis Cielak


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Master of Science: Interactive Design & Media

Thomas Jefferson University

May 2014

Bachelor of Science: Management Information Systems

Florida State University

May 2008


UX Design Methods

Discovery Workshops, Personas, User Journeys, Ecosystem Maps, Competitive Audits, Moodboards, Stakeholder Interviews, Storyboards, User Flows, Content Audits, Heuristic Analysis, Sitemaps, Usability Testing, Wireframes, Prototypes, Pattern Libraries, Design Systems

Application Software

Sketch, InVision, Miro, Figma, Axure, Balsamiq, Jira, Adobe Creative Suite, Microsoft Office Suite, Microsoft Project, Visio, SAP BusinessObjects, Omnigraffle, Tableau, Git

Programming Languages

CSS, Sass, LESS, HTML, SQL, React, XML, D3js, PHP, JavaScript, Python, Processing, Arduino


Senior User Experience Designer

Project Management Institute (PMI)

February 2021 - Present

Conduct workshops to identify user personas and requirements, transitioning them into conceptual designs and UX artifacts for use with user researchers, business stakeholders, and development teams. Translate business needs into design solutions by creating: information architectures, taxonomies, user journeys and flows, wireframes, and prototypes.

Design Consultant

Near-Miss Management

July 2013 - Present

Design the company’s flagship product, an interactive decision support system to visually represent process risk and alarm data in oil refineries aimed at achieving an increase of information transparency and a more comprehensive user experience. Meet with stakeholders regularly to assess and reassess client needs and improve product functionality and relevance to keep up with continuously evolving user needs.

Senior User Experience Designer


April 2020 - February 2021

Collaborate with UX researchers to conduct user interviews, gather feedback, and synthesize findings to improve a clinical trials product. Create data visualization concepts, wireframes and prototypes for a customer-facing oncology system to improve the standard level of patient care.

Senior User Experience Designer


November 2019 - April 2020

Planned, conducted, and led white-boarding sessions, and designed sprints, workshops, and project meetings. Collaborate with internal teams to create the overall user experience for digital fintech systems and applications, including desktop and mobile. Prototyped and iterated solutions based on user insight and feedback to better anticipate client needs.

UX Designer & UI Engineer


July 2017 - November 2019

Interviewed clients and shadowed in the field during normal business operations to assess needs and produce highly customized software. Collaborated with business analysts, engineers, and project managers to estimate, design, test, and implement intuitive, functional, and elegant user interfaces for web and mobile applications. Created personas, user journeys, visualizations, storyboards, task flows, wireframes, and prototypes to support the design, iteration, and testing of features. Implement user-friendly and comprehensive design systems in HTML, CSS, React and React Native. Managed user experience and front-end development efforts to create an engaging experience for client projects and internal tools.

Adjunct Professor

Thomas Jefferson University

August 2016 - June 2017

Taught the Essentials of Interactive Design and User Experience Design Thesis courses in the graduate User Experience and Interaction Design program. Mentored students and fostered educational growth through one-on-one meetings focused on improving the quality of understanding of concepts presented in class.

Design Consultant

Mega Supply Pro

June 2014 - June 2017

Lead design teams in analytics research that acquired data about current usage to inform and personalize product development Designed, implemented and maintained an e-commerce strategy with marketplaces in Shopify, Amazon and eBay.

Design Consultant

Electronic Ink

January 2013 - April 2013

Designed an operational modeling visualization for pharmaceutical regulatory reporting impacting the entire product line. Conceptualized and designed infographics conveying large datasets gathered during brainstorming sessions.

Business Management Associate

JPMorgan Chase & Co.

July 2009 - January 2013

Developed data visualization tools to streamline the financial reporting process and eliminate the need for printed artifacts. Optimized the department’s reporting process by increasing information transparency and accountability.

Business Management Analyst

JPMorgan Chase & Co.

July 2008 - July 2009

Enhanced information reliability across systems by educating project managers on how to identify, remediate, and prevent data quality issues.

Selected Projects

UX Nights

Creator and organizer of UX Nights Meet-Up.

UX Nights is an inclusive community open to professionals, students, and anyone interested in design, where technologist and designers gather to discuss user experience and how it affects our lives and the work we do. This Meet-Up group is for people who are passionate about learning new things and want to become better at what they do.

Empathy Totems

Data sculptures to visually represent personal information as a non-verbal communication tool. The project explores how to understand and communicate information by conveying data through physical objects. It aims to utilize data visualization to improve interpersonal relationships.

Data Ergo Sum

A tool that connects to APIs and represents data-streams visually through a responsive web application, rendering the information optimized for the device’s screen resolution.